Refund policy

1. Refund & Return Policy

Returns and Refunds

We want you to be happy with your purchase. If something isn't right, contact us at beorganic678@gmail.com or 678-694-7865 within 30 days of delivery and we'll make it right.

Damaged, defective, or incorrect items If your order arrives damaged, defective, or you received the wrong item, email us within 30 days with your order number and a photo. We'll send a replacement or issue a full refund, including original shipping — your choice.

Unopened items Unopened, unused products in original sealed packaging may be returned within 30 days for a refund of the product price. Return shipping is the customer's responsibility unless the return is due to our error. Refunds are issued to the original payment method within 5–10 business days of receiving the return.

Opened personal care items For hygiene and safety reasons, opened or used personal care products can't be returned unless they arrived damaged or defective.

Lost or stolen packages If tracking shows your package as delivered but you haven't received it, contact us within 7 days. We'll help you file a carrier claim and work with you on a resolution.

How to start a return

1. Email beorganic678@gmail.com with your order number and the reason for the return.
2. We'll reply within 1–2 business days with instructions.
3. Ship the item to: BeOrganic LLC, 957 Main St, Suite A 127, Stone Mountain, GA 30083.

Contact us BeOrganic LLC 957 Main St, Suite A 127 Stone Mountain, GA 30083 Phone: 678-694-7865 Email: beorganic678@gmail.com Customer support hours: Monday–Friday, 9:00 AM – 5:00 PM ET